Smart Hostels is committed to protecting your personal data, and in line with the new General Data Protection Regulation (GDPR), which comes into effect 25.05.18, we’ve updated our privacy policy.

As a hostel, we collect personal information when making reservations and at reception. The type of information we take is:

• Guest name

• Telephone number

• Date of birth – asked for at check in.

• Gender

• Nationality

• ID (passport, driving licence) -required only at check in.

• Email

• Date of arrival and departure

• Credit card details, including the CVV number (3-digit number on the back of the card) when booking is made over the phone or via our online check in form-secure platform, Mews.

Smart Hostels respects your personal information, and will not share it with any business or third party.

For any further information, including payments, cancellations and refunds, please see our Terms and Conditions page here.